Yes the refund icon will appear in the appointment details page. Once you click it the system will guide you in the refund process. The refund will be according to the doctor's cancellation policy. You can claim refund up to 30 days after the cancellation of the appointment.
You can add funds online using PayPal or your credit card or offline through bank transfer or western union after filling the required form. Once we receive the funds, it will be added to your account .